IT Support & Maintenance
We have been developing our range of managed support services for nearly five years which has resulted in the most comprehensive and flexible portfolio to be found anywhere on the market.
Clients can choose every level of support required from entry level infrastructure support, to pay-as-you-go solutions right through to fully all encompassing 24/7 nationwide network coverage.
The Self-Service portal is a vital component in our technical support process. By enabling our customers to create new service requests and find solutions via the web 24 X 7, we improve the productivity of our support representatives and increase customer satisfaction . Customers can also check the status of their requests online, thereby reducing unneccessary follow-up calls to the help desk to check status.